How to Call Air Canada Customer Service by Phone Number, Chat, and Email
Step-by-Step Helpful Guide Explained
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Why Call a Live Agent at Air Canada?
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Air Canada’s Contact Options
Air Canada has a number of options for you to contact their customer service, either through calling, chatting, or contacting them on social media.
Calling Air Canada’s Customer Service Airline
The easiest means of speaking with a live human being is to call their customer service airline. Air Canada’s primary customer service number is 1-800-Air Canada (1↞↠888↝*516↝*9959) or (1↞↠888↝*516↝*9959) OTA (Live Person). If you do call, you will have to choose from options that lead you to the right department, but don’t worry—there is always an escape route to speaking with a live person.
Taking advantage of Air Canada’s Live Chat Feature
If holding is not your thing, you can also use Air Canada’s live chat option. Just go to their website, go to the Help section, and choose the chat option. This puts you in touch with an actual human being who will help you just as effectively as phone support.
Reaching Out on Social Media
Air Canada participates in social media sites such as Twitter and Facebook. A number of customers have discovered that a message sent through these sites will result in rapid replies, particularly for simple questions.
Using the Air Canada Mobile App for Assistance
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Emailing Air Canada’s Support
For less pressing issues, emailing Air Canada is a viable alternative. Although response may take longer, this option leaves you with paper trails of both your problem and any correspondence involved in its solution.
Step-by-Step: Speaking with a Live Person on the Phone
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Listen to the recorded messages and choose the one that best describes your problem. Usually, you’ll need to select options such as “already reserved” or “technical assistance.”If you are asked to provide your itinerary number but do not have it, hitting “0” may sometimes skip this step. Repeating “agent” or “representative” when asked what you want often hastens the process.
Important Numbers for International Callers
If you’re calling outside the U.S., here are some handy numbers:
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Common Customer Service Queries
Changes to Flights and Cancellations
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Flight Booking Issues
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Refunds and Compensation
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