JetBlue Cancellation Policy which serves a wide spectrum of passengers, strikes a balance between cost-effectiveness and flexibility. Passengers must comprehend the nuances of this policy in order to effectively manage their travel arrangements and make educated selections.
Overview of JetBlue’s Cancellation Policy
JetBlue’s cancellation policy is structured around the type of fare purchased. While many fares offer flexibility with no change or cancellation fees, others, like the Blue Basic fare, have specific restrictions and associated fees.
Fare Types and Their Cancellation Policies
1. Blue Basic
- Change/Cancellation Fees: $100 for travel within North America, Central America, or the Caribbean; $200 for all other routes.
- Refund Eligibility: Non-refundable; cancellations result in travel credit minus applicable fees.
- Same-Day Changes: Permitted with a $75 fee; exceptions apply for Mosaic members.
2. Blue, Blue Plus, Blue Extra, and Mint
- Change/Cancellation Fees: No fees; only fare differences apply.
- Refund Eligibility: Non-refundable; cancellations result in travel credit.
- Same-Day Changes: Permitted with a $75 fee; waived for Blue Extra fares and Mosaic members.
3. Refundable Fares
- Change/Cancellation Fees: No fees; full refund to the original payment method if canceled before departure.
- Refund Eligibility: Fully refundable.
- Same-Day Changes: Permitted without fees.
24-Hour Risk-Free Cancellation
JetBlue adheres to the U.S. Department of Transportation’s regulation, allowing passengers to cancel their reservation within 24 hours of booking for a full refund, provided the booking was made at least seven days before the scheduled departure.
How to Cancel a JetBlue Flight
Online Cancellation:
- Visit JetBlue’s official website.
- Navigate to the “Manage Trips” section.
- Enter your confirmation number and last name.
- Select the flight you wish to cancel and follow the prompts.
Phone Cancellation:
- Call JetBlue’s customer service at 1-800-JETBLUE (538-2583). Note: A $25 fee applies for changes or cancellations made over the phone.
Travel Credits and Validity
When eligible for a travel credit, the amount is deposited into your JetBlue Travel Bank.
- Validity: Credits are valid for one year from the original ticketing date.
- Usage: Can be applied toward future JetBlue flights for any passenger.
JetBlue Vacations Cancellation Policy
For JetBlue Vacations packages:
- Cancellation Fee: $100 per person, deducted from the deposit.
- Refund: Remaining deposit amount is provided as a credit for future vacations, minus any hotel or supplier penalties.
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