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Live chat is usually available during business hours and is ideal for non-urgent questions.
3. Reach Out Through Social Media
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Twitter/X:
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Facebook:
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Mailing Address:
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P.O. Box 36447-1CR
Dallas, TX 75235
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How to Avoid Long Wait Times
Here are tips to minimize your wait when contacting Southwest Customer Service:
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- Call during off-hours: Avoid Mondays and mornings if possible.
- Use alternate numbers: Try reaching out via Spanish line or even reservations if main line is busy.
- Prepare documents: Have confirmation numbers, names, and dates handy.
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