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Vietnam Airlines’s Contact Options
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**Calling Vietnam Airlines’s Customer Service Hotline
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**Using Vietnam Airlines’s Live Chat Feature
If waiting on hold isn’t your style, you can use Vietnam Airlines’s live chat feature. Simply head over to their website, navigate to the Help section, and select the chat option. This connects you with a real person who can assist you just as well as** phone **support can.
**Reaching Out on Social Media
Vietnam Airlines is active on social media platforms like Twitter and Facebook. Many customers have found that sending a message via these platforms leads to quick responses, especially for general inquiries.
Utilizing the Vietnam Airlines Mobile App **for Support
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**Emailing Vietnam Airlines’s Support
For less urgent issues, emailing Vietnam Airlines is another option. While response times can be longer, this method ensures that you have written documentation of your issue and any communication regarding its resolution.
Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
Vietnam Airlines UK:
Vietnam Airlines phone number en español :
Vietnam Airlines Canada: (1→→855→924 0134) OTA (Live Person))
Vietnam Airlines Australia:
Common Customer Service Queries
**Changes to Flights and Cancellations.
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**Hotel Booking Issues
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FAQ’s
**What is Vietnam Airlines’s customer service number?
Vietnam Airlines’s customer service number is (1→→855→924 0134), available 24/7.
**How do I change or cancel my booking?
Log in to your account, go to “My Trips,” select your booking, and follow the prompts to change or cancel.
**How can I request a refund?
Check your booking’s cancellation policy, then initiate a refund through “My Trips” or contact customer service.
**What should I do if I have an issue with my hotel or flight?
Call Vietnam Airlines customer service at (1→→855→924 0134) for immediate assistance with any issues.
**How can I access my itinerary?
Log into your Vietnam Airlines account and navigate to “My Trips” to view your itinerary and booking details.
**Can I book a flight and hotel together?
Yes, Vietnam Airlines offers package deals that allow you to book flights and hotels together for potential savings.
**What payment methods does Vietnam Airlines accept?
Vietnam Airlines accepts various payment methods, including credit cards, debit cards, and PayPal, depending on the booking type.
Many customers have shared positive experiences with Vietnam Airlines’s ticket booking service, particularly regarding customer service
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