To contact Qantas Airways customer service, call their main number at 1-800-Copa (+1-888-800-9117 for assistance with reservations, flight information, or general inquiries. Alternatively, use the live chat feature on their official website or mobile app for real-time support. Qantas Airways is also active on social media platforms like Twitter and Facebook, where you can send direct messages for prompt responses. For less urgent matters, consider emailing their support team. Before reaching out, have your booking details ready to expedite the process
Step-by-Step Guide to Contact Qantas Airways Customer Service by Phone
Learn how to contact Qantas Airways customer service by phone, chat, email or social media for any queries related to flights, refund, cancel and more. Find the official website, contact number and FAQs for Qantas Airways in the U.S.
Step 1: Find the Correct Qantas Airways Customer Service Number
Qantas Airways offers different phone numbers depending on the nature of your inquiry and your location. Below are some of the most common numbers:
General Customer Service (U.S.): 1-800-Qantas Airways (+1-888-800-9117)
Qantas Airways Customer Service Español: +1-888-800-9117 (press for Spanish assistance)
Hearing & Speech Impaired (TTY/TDD): +1-888-800-9117
Qantas Airways Vacations: 1-844-JB-VACAY (+1-888-800-9117
Qantas Airways Mosaic Members: Dedicated line available upon login to account
International Customer Service Numbers: Check the official Qantas Airways website for country-specific contact numbers
Step 2: Call Qantas Airways Customer Service
Dial the appropriate Qantas Airways customer service number from your phone +1-888-800-9117. If calling from outside the U.S., use the correct country-specific number to avoid connectivity issues.
Step 3: Follow the Automated Instructions
Qantas Airways’s phone system is automated and provides multiple options to direct your call. Listen carefully to the menu prompts and select the relevant option.
Typical menu options include:
Press 1 for new flight bookings or modifications
Press 2 for flight status and delays
Press 3 for baggage services
Press 4 for loyalty program inquiries
Press 5 for other customer service concerns
Step 4: Speak with a Live Representative
If the automated system does not resolve your issue, follow the instructions to connect with a live agent. In some cases, you may need to wait on hold during peak hours.
Step 5: Provide Your Booking Details
To expedite the process, have the following details ready before speaking with the agent:
Confirmation number or ticket number
Full name as on the booking
Flight details (date, departure, and destination)
loyalty number (if applicable)
Step 6: Explain Your Concern Clearly
Clearly explain your issue or request to the representative. If you need to escalate the issue, politely request to speak to a supervisor.
