How to Fix QuickBooks Error H202 and H505

Quick Support: Call 855-389-9729

QuickBooks is essential for managing finances, payroll, and bookkeeping for businesses of all sizes. However, errors like H202 and H505 can interrupt your workflow, especially when working in multi-user mode.

These errors indicate that QuickBooks is having trouble connecting to the company file hosted on another computer (the server). Fortunately, these issues are usually easy to resolve.

Table of Contents

What Are QuickBooks Errors H202 and H505?

Error H202: This error usually appears when a user tries to access a QuickBooks company file in multi-user mode but QuickBooks can’t reach the server.
Error H505: This occurs when a workstation is unable to access the company file that is located on another computer.

Both are part of the H-series errors, which relate to multi-user mode connectivity.

What Causes H202 and H505 Errors?

Several factors can trigger these errors, including:

Incorrect hosting configuration
Blocked communication by firewall or security software
Damaged or incorrect .ND (Network Data) file
QuickBooks Database Server Manager not running
DNS server issues

How to Fix QuickBooks Error H202 and H505

1. Run the QuickBooks File Doctor Tool

QuickBooks Tool Hub offers a built-in File Doctor tool that can detect and fix network-related issues.

Download and install the QuickBooks Tool Hub.
Launch the tool and go to Network Issues > QuickBooks File Doctor.
Select your company file and run the scan.

2. Verify Hosting Settings on All Workstations

Open QuickBooks on each workstation.
Go to File > Utilities.
If you see “Host Multi-User Access,” don’t click it.
If you see “Stop Hosting Multi-User Access,” click it to disable hosting.

Only the server computer should host the file.

3. Create a New Folder and Share the Company File

On the server computer, create a new folder and share it.
Set Windows permissions to allow full access.
Move your company file to this new shared folder and try opening it again.

4. Configure Your Firewall and Antivirus

Firewalls can block communication between QuickBooks and the server.

Open your firewall settings.
Add exceptions for QuickBooks ports:
- QuickBooks 2022: 8019, 56728, 55378-55382
Ensure QuickBooks programs (like QBW32.exe) are allowed through the firewall.

5. Check QuickBooks Services on the Server

Ensure that the necessary QuickBooks services are running:

Press Windows + R, type services.msc, and press Enter.
Look for QuickBooksDBXX and QBCFMonitorService.
Make sure both services are set to Automatic and are Running.

Still Facing H202 or H505?

If the above steps don’t resolve the issue, there may be deeper network configuration problems or damaged installation files.

Call QuickBooks Support at 855-389-9729
Our certified experts are available to assist you quickly and get you back on track.

Final Thoughts

Errors H202 and H505 can be frustrating, especially when you’re trying to collaborate in multi-user mode. The good news? These problems are typically solvable with a few adjustments to your network and QuickBooks settings.

For fast help, don’t hesitate to reach out to our support team at 855-389-9729—we’re here to help!

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