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Aeromexico offers several ways to get in touch with their customer service, whether you prefer calling, chatting, or reaching out on social media.
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3. Reaching Out on Social Media
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5. Emailing Aeromexico’s Support
For less urgent issues, emailing Aeromexico is another option. While response times can be longer, this method ensures that you have written documentation of your issue and any communication regarding its resolution.
Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
Aeromexico US : 1-855-236-1028
Aeromexico UK: + 1-855-236-1028
Aeromexico phone number en español : + 1-855-236-1028
Aeromexico France: 1-855-236-1028
Aeromexico Australia: 1-855-236-1028
Common Customer Service Queries
1. Changes to Flights and Cancellations
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