To cancel your EOS Fitness membership by phone, follow these simple steps:
Step 1: Prepare Your Information
Before calling, gather the necessary information related to your membership. You will need:
- Your full name and membership number (if available)
- The phone number or email address associated with your account
- Any ID or membership card to verify your account
Step 2: Call Customer Service
Dial the EOS Fitness customer service number: 1-803-993-9177. This is the direct number for their support team, and they will assist you in canceling your membership.
Step 3: Speak to a Representative
When you call, a customer service representative will answer. Let them know you wish to cancel your membership. Provide your personal details for verification, such as:
- Full name
- Membership number
- Phone number or email on the account
Make sure to clearly state that you are requesting cancellation and ask about any fees, cancellation policy, or notice periods that may apply.
Step 4: Confirm the Cancellation
Once the representative confirms that they have processed your request, ask for confirmation of your cancellation. Request an email confirmation or a reference number to have written proof of your request. This will be helpful if any issues arise later.
Step 5: Inquire About Additional Fees
Ask the representative if there are any remaining charges, such as a final month’s payment, or if you are required to fulfill a notice period. Some memberships may have a cancellation fee, or you may need to provide 30 days’ notice before the cancellation is fully processed.
Step 6: Monitor Your Bank Statements
After your cancellation is confirmed, monitor your bank or credit card statements to ensure that no further charges are applied. If you notice any unexpected fees after your cancellation, contact EOS Fitness immediately.
Step 7: Follow Up If Necessary
If you do not receive confirmation of your cancellation or if any charges appear on your account after the process, follow up with EOS Fitness by calling the same number (1-803-993-9177). Keep a record of all your communications, including the date and time of your calls, and the names of the representatives you speak with.
Final Thoughts
Canceling your EOS Fitness membership by phone is a straightforward process as long as you have all the required information ready and ask for confirmation in writing. Keep in mind that there may be certain terms in your membership contract regarding cancellation, so it’s always a good idea to ask about any potential fees or requirements.
