Cathay Pacific Airways 24-Hour Risk-Free Cancellation Policy: Everything You Need to Know
Planning a trip with Cathay Pacific Airways but worried about last-minute changes? No worries! Cathay Pacific offers a 24-hour risk-free cancellation policy, allowing passengers to cancel their flight within a day of booking without incurring any fees. Here’s everything you need to know about this policy and how you can cancel your ticket hassle-free.
What is Cathay Pacific’s 24-Hour Risk-Free Cancellation Policy?
Cathay Pacific understands that travel plans can change unexpectedly. That’s why they provide passengers with the flexibility to cancel their booking within 24 hours of purchase without any penalties, as long as certain conditions are met.
Eligibility Criteria for 24-Hour Cancellation:
✅ The booking must be made at least seven days before the scheduled departure.
✅ The flight must be booked directly through Cathay Pacific (website, mobile app, or official customer service).
✅ The cancellation must be requested within 24 hours of booking.
✅ The policy applies to all fare types, including Economy, Business, and First Class.
💡 Note: If you booked through a third-party travel agency, you’ll need to contact them directly for cancellation and refund policies.
How to Cancel Your Cathay Pacific Flight?
If you need to cancel your flight within the risk-free period, here are the simple ways to do it:
1. Online Cancellation (via Cathay Pacific Website)
- Visit the official Cathay Pacific website.
- Navigate to the Manage Booking section.
- Enter your booking reference and last name to access your reservation.
- Select Cancel Booking and follow the prompts.
- You will receive a confirmation email once the cancellation is processed.
2. Call Customer Support for Assistance
For personalized assistance, you can contact Cathay Pacific’s customer service or the Online Travel Agency (OTA) helpline at:
📞 +1-312-680-2026 (OTA Support)
An agent will help you process the cancellation and ensure you receive the applicable refund.
3. Visit a Cathay Pacific Ticketing Office
If you booked your ticket through an airline counter or ticketing office, you can visit the nearest Cathay Pacific ticket office to request a cancellation.
Refund Process & Timeline
- Eligible refunds will be processed automatically once the cancellation is completed.
- Refunds are typically credited back to the original payment method within 7 to 14 business days.
- If the cancellation is made after 24 hours or does not meet the eligibility criteria, standard fare rules and cancellation fees may apply.
Frequently Asked Questions (FAQs)
1. Does Cathay Pacific charge a cancellation fee after 24 hours?
Yes. If you cancel after the 24-hour risk-free period, a cancellation fee may apply depending on the fare type and route.
2. What happens if I booked my flight through a travel agency?
If you booked through a third-party agency, you must contact them directly for cancellation and refund options.
3. Can I modify my flight instead of canceling?
Yes! Cathay Pacific allows passengers to make flight changes, though fare differences may apply. You can modify your booking through the Manage Booking section or call +1-312-680-2026 (OTA) for assistance.
4. Will I get a full refund for my cancellation?
If your booking qualifies for the 24-hour risk-free cancellation policy, you’ll receive a full refund without any penalties.
Final Thoughts
Cathay Pacific’s 24-hour risk-free cancellation policy offers travelers peace of mind by allowing them to cancel within a day of booking without incurring fees. Whether your plans change unexpectedly or you need to modify your itinerary, you can take advantage of this policy for a smooth and worry-free experience.
For further assistance, feel free to contact Cathay Pacific customer support or the OTA helpline at +1-312-680-2026.
Happy Travels! ✈️🌏