ChatGPT is a new dialog-based AI chatbot that uses natural language processing and machine learning to generate automated conversations. The field of conversational AI has seen rapid growth in recent years, with the development of new AI models and advancements in natural language processing.
What is ChatGPT?
ChatGPT is a Generative Pre-trained Transformer based on the conference paper “Attention Is All You Need”. This transformer incorporates Attention mechanism which is a type of Generative AI with Generative Adversarial Networks (GANs). This Generative AI is capable of producing new content based on the user’s input. The capabilities include Question Answering, Content Creation, Essay Writing, Text Completion, Code Completion, Input Data Translation and much more.
User Benefits of Using ChatGPT
- Generates detailed responses and articulate answers.
- Capable of keeping track of the previous conversations.
- Proficient enough to regenerate response for the same user prompt.
Limitation Of ChatGPT
- Limited and biased training data.
- Sensitive to the input.
- Writes plausible-sounding but incorrect answers.
Objective of Conversational AI
The primary objective of conversational AI is to streamline communication in a natural interactive way. This can be accomplished through the use of chatbots that can be built using the conversational AI platform. These systems can be used to automate routine tasks, such as answering customer inquiries, disseminating information, providing recommendations and much more.
Enterprise Chatbots vs ChatGPT
- Front-end: The front-end of enterprise chatbots and ChatGPT is highly distinctive. Graphical User Interface (GUI) of enterprise specific chatbots can be white-labeled as per the aesthetics of business while the same for ChatGPT cannot be directly changed by the user. ChatGPT needs to be integrated with some third-party platforms to change look and feel.
- Programming knowledge: For the chatbot designed using No-code Assistant Platform, there is no requirement of programming knowledge. From flow creation, bot training, third-party API integration to ticket generation and others, everything can be done seamlessly without coding.
Benefits of using Assistant – Conversational AI platforms in building Enterprise Chatbots
- No-Code platform: The No-code Assistant Platform facilitates the building of fully managed AI based chatbots. Even a naive user with no coding experience can create business specific chatbots. The dialogue manager simplifies the process of populating the knowledge base and response builder with just a few training samples and button clicks.
- Customized training: Customized training and flow designing allows organizations to tailor their chatbots to meet the specific needs and preferences of their customers. This leads to a more personalized user-centric experience, as the chatbot is better able to understand and respond to customer inquiries in a relevant and coherent manner.
Conclusion
With the widespread use of Artificial Intelligence, enterprises look-forward to embracing such AI solutions in one way or another, be it chatbot, voice Bot or IVR bot. AI-based products empower businesses and make them more productive and capable. Empower your organization with the expertise of the top AI experts at Rydot Infotech on info@rydotinfotech.com
Author: Rydot Infotech pvt. Ltd
Rydot Infotech Offers Scalable Digital Transformation Services That Helps Our Clients To Create Extraordinary Customer Experiences Using AI, Analytics, Cloud computing IoT And Automation. Let’s Shape Your Innovative Digital Path Together.
