Sorry, this video can’t be played” error in IPTV Smarters Pro occurs when the app is unable to stream a video, often due to issues such as connectivity problems, codec incompatibility, server errors, or incorrect app settings.
There are several steps to troubleshoot this error such as updating the browser, changing video format, checking the internet connection and many more. These are simple methods you can utilize to fix these issues without any hassle.
What is Sorry this video can’t be played error in IPTV Smarters Pro?
Sorry this video can’t be played, error in IPTV Smarters Pro typically is the result of an unstable or slow internet connection, outdated app versions, or server-side issues with the IPTV provider.
How to troubleshoot the error Sorry this video can’t be played?
“Sorry, this video can’t be played” usually appears due to problems with the video format, browser, network, or settings. Here are the steps to troubleshoot this error.
- Check Video Format: Ensure that the video format you are using is supported by the platform. The common formats supported by most platforms are MP4, MOV and AVI. If you are using a different format, convert it to one of these supported formats.
- Update your Browser: Ensure your web browser is up to date as older versions of browsers may not support newer video technologies. Also check for any browser extensions or settings that might be blocking video playback.
- Clear browser Cache:
- In your browser go to the settings.
- Find a Clear browsing data option.
- Select Cache images and files.
- After this choose All time and click on Clear data.
- Disable browser extensions: Sometimes the browser extensions can interfere with the video playback which results in error. Try to disable them, especially ad blockers or privacy-related extensions.
- Check your internet connection: Sometimes slow speed or unstable internet can prevent the video from playing or loading. To resolve this issue try switching to a more stable network or resetting your router.
- Try Incognito mode: Open your browser in incognito or private mode to disable extensions and cookies, and check if the video plays.
- Contact IPTV Support: If the previous methods do not work then contact the IPTV Smarters Pro support team to resolve this issue. The support team provides you the instructions specifically related to your issue and also guide you to fix it.
Author: William Limps
IPTV Smarter pro is compatible with a large number of devices which also includes both Android and IOS. You can use Smarter Pro on Samsung Smart TV, LG and Sony Smart TVs without any hassle.
