Hawaiian Airlines offers flexible cancellation policies to cater to the needs of its passengers. Here’s a breakdown of the key points related to Hawaiian Airlines’ cancellation policy:
24-Hour Cancellation Rule
Hawaiian Airlines allows passengers to cancel their booking within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the scheduled departure date. This rule applies to all fare types, offering flexibility for travelers who might need to make changes soon after booking.
Cancellation Fees
Cancellation fees depend on the type of ticket purchased:
- Main Cabin Basic Fares: These tickets are non-refundable and non-changeable. Once booked, the fare cannot be refunded unless the 24-hour cancellation window applies.
- Main Cabin, Extra Comfort, and First Class Fares: These fares typically allow changes and cancellations for a fee. However, fees may be waived for tickets purchased with certain promotions or during specific periods.
- Refundable Fares: These tickets offer the most flexibility, allowing cancellations at any time without a fee. Passengers will receive a full refund to their original form of payment.
Non-Refundable Tickets
For non-refundable tickets (excluding Main Cabin Basic), passengers can cancel their flights but will receive the refund as a travel credit. This credit can be used for future travel with Hawaiian Airlines, usually valid for up to one year from the date of issue.
Refund Process
Refunds for eligible cancellations are typically processed to the original form of payment. However, if you used HawaiianMiles or a travel credit for your booking, the refund will be returned in the same form. It may take up to 7 business days for the refund to appear in your account, depending on your payment method.
Cancellations Due to Schedule Changes
If Hawaiian Airlines changes or cancels your flight, you are entitled to a rebooking on the next available flight without any additional fees. If the new schedule does not work for you, you can request a full refund, even for non-refundable tickets.
COVID-19 Travel Waivers
Hawaiian Airlines introduced travel waivers during the COVID-19 pandemic, allowing passengers more flexibility. While the specific waivers may no longer be active, the airline continues to offer flexible booking options and encourages checking its website for the latest updates on travel waivers and policies.
How to Cancel a Flight?
Passengers can cancel their flights through the following methods:
- Online: Log into your Hawaiian Airlines account, navigate to “My Trips,” and select the flight you wish to cancel.
- Customer Service: Contact Hawaiian Airlines’ customer service for assistance with cancellations and refunds.
- Mobile App: Use the Hawaiian Airlines app for a quick and easy cancellation process.
Tips for Hassle-Free Cancellations
- Always review the fare rules before booking, especially for non-refundable tickets.
- Utilize the 24-hour cancellation window if you are uncertain about your travel plans.
- Consider purchasing travel insurance for additional protection, especially for non-refundable fares.
For more detailed information or specific inquiries about your booking, visit the official Hawaiian Airlines website or contact their customer service team.
Source URL: https://skybluetrips.com/hawaiian-airlines-cancellation-policy/
Author: Leena Smith
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